Policies
Privacy policy.
This Privacy Policy describes how StudioFR ("we," "us," "our") collects, uses, and shares information when you visit studiofr.store, make a purchase, or contact us.
Information we collect
When you visit the site:
- Device information: browser type, IP address, time zone, cookies, and pages viewed
- Usage data: how you interact with the site, products viewed, referral source
When you place an order:
- Contact details: name, email, phone, billing and shipping address
- Payment information: processed directly by Stripe and PayPal — we never see or store full card numbers
- Order history and preferences
When you subscribe to our newsletter or contact us:
- Email address and any information you provide
How we use your information
- Process and fulfill orders, including shipping and customer service
- Send order confirmations, shipping updates, and warranty communications
- Recover abandoned checkouts and remind you of items left in your cart
- Send marketing emails (only if you opt in — you can unsubscribe at any time)
- Improve site performance, checkout experience, and product offerings
- Detect and prevent fraud
- Comply with legal obligations
Service providers we use
We rely on the following service providers to operate the store. Each is bound by its own privacy commitments and processes your data only on our behalf:
- Shopify — our e-commerce platform. Shopify processes your data to host the store, optimize checkout, recover abandoned purchases, deliver transactional and marketing emails, and improve service quality. Shopify does not share your data with other merchants
- Stripe and PayPal — payment processing
- USPS, UPS, FedEx — shipping carriers (receive name and address only)
- Klaviyo — email marketing platform (only if you subscribe)
- Google Analytics — anonymized site usage analytics
We do not sell your personal information to third-party advertisers or data brokers. We do not share your information with any party for purposes unrelated to operating this store.
Your rights
If you are a resident of Florida (FDBR), California (CCPA/CPRA), or another jurisdiction with privacy protections, you have the right to:
- Know what personal information we hold about you
- Request a copy of your data in a portable format
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising
- Opt out of marketing communications at any time
- Designate an authorized agent to make requests on your behalf
To exercise any of these rights, email privacy@studiofr.store with the subject "Privacy Request." We respond within 45 days as required by law.
You can also use the "Your Privacy Choices" link in the site footer to manage your preferences directly. We honor Global Privacy Control (GPC) browser signals automatically.
Cookies and tracking
We use cookies and similar technologies for:
- Essential site functionality (cart, login, checkout)
- Analytics (understanding how visitors use the site)
- Marketing personalization (only with your consent)
You can manage cookie preferences through the cookie banner or your browser settings. Disabling certain cookies may limit site functionality.
Data retention
- Order records: 7 years (tax and warranty compliance)
- Marketing list data: until you unsubscribe
- Anonymous analytics: 26 months
- Customer service correspondence: 3 years
Data security
We use industry-standard encryption (HTTPS/TLS) for all data in transit. Payment information is handled exclusively by PCI-DSS compliant processors (Stripe, PayPal) and never stored on our systems.
Children's privacy
This store is not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we delete the data promptly.
International users
The store is operated from the United States and data is stored in the United States. If you are accessing the site from outside the US, you understand and consent to your information being transferred to and processed in the US, where data protection laws may differ from those in your country.
Changes to this policy
We may update this policy occasionally. Material changes will be announced on this page with a new "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
For privacy questions or requests:
privacy@studiofr.store
For general support:
support@studiofr.store